
2A Digital Technologies for Communication and Collaboration
COU_5_EN
Title
2A Digital Technologies for Communication and Collaboration
Keywords
Social Network, Social Media, Netiquette, Sharing data, Communication, Email, Video
Author
IDP
Languages
English
Objectives/goals
At the end of this module you will be able to:
• Understand the possibility to communicate and share content through digital technologies
• Behave in a correct way in the digital environment
• Use a Social Media
Description
This module introduces the main technologies used for communication and collaboration between individuals: WhatsApp for messaging, Outlook for emails and Skype for video chats. In each of these platforms and tools, it is necessary to maintain a correct behavior, illustrated by the netiquette discussed in Unit 2. In Unit 3 the functioning of the main Social Media is dealt with in detail (Facebook, Instagram, Twitter and Youtube). Finally, the topic of "sharing" is addressed through social media and digital technologies: sharing of data, thoughts, photos and videos.
Contents in bullet points
• Technologies for communication
• WhatsApp (video chat and instant messages)
• Outlook (email)
• Skype (video chat and instant messages)
• Face book (video chat and instant messages)
• Viber (video chat and instant messages)
• Netiquette: Rules for a correct behaviour
• Basics of Social Media
• What are Social Media
• Which are the most used Social Media?
• How to sign up
• What you need
• Facebook
• Instagram
• Twitter
• YouTube
• Sharing data online
• Sharing posts, photos and videos on Social Media
• On Facebook
• On Instagram
• On Twitter
• On YouTube
Contents
2A Digital Technologies for Communication and Collaboration
Interacting through digital technologies
Technologies for communication
The development of communication technologies, in particular Information Technology (IT) has profoundly changed how people interact with technology
Today, computers and programmes continue to be essential tools for communication.
Although there are risks if technology is not used correctly, new communication technologies usually guarantee freedom of communication.
To communicate with friends, relatives, colleagues or any other person in the world, you can use:
•Personal Computer (PC), through appropriate communication platforms,
•Mobile phone, through downloadable applications (both free and paid).
For more effective communications and to always remain connected, both the applications and the communication platforms can be used on the PC and the mobile phone.
The most useful applications for communicating are:
•WHATSAPP (video chat and instant messages)
•OUTLOOK (E-mail)
•SKYPE (video chat and instant messages)
More examples:
•FACEBOOK MESSENGER (video chat and instant messages)
•VIBER (video chat and instant messages)
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Apps for messaging: WhatsApp
In order to use WhatsApp you have to download the app and log in with your telephone number from your smartphone.
Then you can chat with anyone around the world: you only need their telephone number.
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Apps for receiving E-mails: Outlook
Outlook.com is one of the safest programmes for webmail, tasks and calendar services. The Outlook app allows you to receive and send E-mail with your smartphone and it is very useful for tasks and calendar as well.

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Apps for video chat: Skype
Skype is an application that provides video chat and voice calls between mobile devices (smartphones, tablets, smartwatches, etc.) and computers. It also allows instant messaging.
https://www.skype.com/en/
Skype is the most used app to make video conference calls all around the world.
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Netiquette: Rules for correct behaviour
Basics of Social Media
Rules for correct behaviour
Netiquette refers to the informal rules to follow to ensure correct behaviour for Internet users. It is useful for newsgroups, mailing lists, forums, blogs, social networks or emails.
The rules of behaviour must be used mainly when communicating with other users.
1.Do not send to others what you would find unpleasant to receive.
2.Always reply to e-mails to at least confirm receipt.
3.Do not insult and do not use random words written in capital letters.
4.Don't respond rudely on a person's public space on social networks.
5.Never post photos or videos depicting recognisable people (unless you have their permission).
6.Avoid posting private messages on a notice board.
7.Don't send messages in the middle of the night.
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What is Social Media?
Social Media is websites and applications that are designed to allow people to communicate and interact online. 
With Social Media you can share very quickly and in real-time: information, ideas, photos, videos, etc.
Which are the most used Social Media?
–Facebook
–Instagram
–Twitter
–YouTube
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Facebook
Today Facebook has become the most widely-used social network. 
It allows people to:
–connect to distant family members and friends.
–meet new people from around the world just sitting at home.
–create virtual groups in which they can meet other people with similar interests.
–share news, ideas, photos and videos.
Facebook: how to Sign Up?
In order to use Facebook you have to sign up on www.facebook.com or on Facebook app.
What you need:
-E-mail address
-Safety Password
-Age > 16 y.o.
Facebook: how to connect with friends?
In order to find family members or friends on Facebook you have to look for them in the section “Search” :

When you find them you will have to click (or touch) on the “Add friend” icon.
Then you have to wait until they “Accept” your request.
In the same way you can “Like” the pages you are most interested in.
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Instagram
Instagram is a Social Media app which allows users to:
– take pictures, put filters on them and share that photos online.
–share short videos or photos that stay online just for 24h: “Instagram Stories”.
–follow people (including VIPs) and chat with them.
Instagram: how to Sign Up?
In order to use Instagram you have to sign up on www.instagram.com or on Instagram app.
What you need:
-E-mail address or username
-Safety Password
You can Log In using your Facebook Account
Instagram: how to follow friends?
With Instagram you can follow friends but also famous people and see what photos they share with the world.
To follow them you have to write their username in the section “Search” which you can find at the bottom of the page :
When you find who you want to follow you will have to click (or touch) on the “Follow” icon.

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Twitter
Twitter is a Social Medium which allows users to:
–write “tweets”: short texts of max 280 characters.
–share links and news.
follow people (including VIPs) and interact with them
Twitter: How to Sign Up?
In order to use Twitter you have to sign up on www.twitter.com or on Twitter app.
What you need:
-E-mail address or username
-Safety Password
Twitter: how to follow friends?
Like Instagram, with Twitter you can follow friends and famous people and see what they share on their profiles.
To follow them you have to write their username in the “Search” section which you can find in your homepage:

When you find who you want to follow you will have to click (or touch) on the “Follow” icon
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YouTube
YouTube is a Social Media app which allows users to:
- see videos with different content and comment on videos.
- follow interesting channels on their favourite topic.
- download and share their own videos online.
YouTube: how to Sign Up?
To watch YouTube videos you don’t need to sign up on the website www.youtube.com , but if you want to like or comment on them you have to sign up.
What you need:
-E-mail address
-Safety Password
YouTube: how to watch videos?
To watch videos on YouTube you have to write the title or the topic of the video in the “Search” section which you can find in your homepage:

Then you will have a list of videos relevant to your research and by clicking (or touching) directly on the video, it will start right away.
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Sharing posts, photos and videos on Social Media
Sharing data online
When it comes to sharing data online you must be careful and there are some simple rules you need to follow to be safe and protect your privacy:
- Avoid publishing your phone number publicly.
- Avoid sharing your passwords online.
- Avoid fake profiles.
- Avoid opening spam e-mails.
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Sharing posts, photos and videos on Social Media
Sharing media online is very easy, but you always have to remember to be careful about what you decide to share with the world:
- Don’t share sensitive data.
- Don’t be offensive to other people.
- Make sure you don’t share fake news: check if the source is trusted.
Sharing posts, photos and videos on Facebook: how to do it?
- Click on the “share” button on the post you want to share.
- Write whatever you want to share with your friends in the “What’s on your mind?” space.
- Select “share with Facebook” from another Social Media or website or app.
Sharing photos and videos on Instagram: how to do it?
- Click on the “ ” icon.
- Select the photo you want to share.
- Apply some filters if you like.
- Write a description.
- Share the photo on your profile.
Sharing texts or photos on Twitter: how to do it?
- Click on the “What’s happening?” space.
- Write your text with less than 280. characters (or select a photo).
- Add hashtags if you like (#tag).
Click on the “Tweet” button.
Sharing videos on YouTube: how to do it?
1.Click on the circled icon.
2.Select “Upload video”.
3.Create your own YouTube Channel.
4.Select the video you want to share and upload it.
Sharing videos on YouTube: how to do it?
5.Write the Title and the Description of your video.
6.Select if you want to share it publicly or privately.
7.Wait until YouTube uploads the info.
8.Click on “Complete”.
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Title
2A Digital Technologies for Communication and Collaboration
Keywords
Social Network, Social Media, Netiquette, Sharing data, Communication, Email, Video
Author
IDP
Languages
English
Description
• Technologies for communication • WhatsApp (video chat and instant messages) • Outlook (email) • Skype (video chat and instant messages) • Face book (video chat and instant messages) • Viber (video chat and instant messages) • Netiquette: Rules for a correct behaviour • Basics of Social Media • What are Social Media • Which are the most used Social Media? • How to sign up • What you need • Facebook • Instagram • Twitter • YouTube • Sharing data online • Sharing posts, photos and videos on Social Media • On Facebook • On Instagram • On Twitter • On YouTube
Contents
2A Digital Technologies for Communication and Collaboration
Interacting through digital technologies
Technologies for communication
The development of communication technologies, in particular Information Technology (IT) has profoundly changed how people interact with technology
Today, computers and programmes continue to be essential tools for communication.
Although there are risks if technology is not used correctly, new communication technologies usually guarantee freedom of communication.
To communicate with friends, relatives, colleagues or any other person in the world, you can use:
For more effective communications and to always remain connected, both the applications and the communication platforms can be used on the PC and the mobile phone.
The most useful applications for communicating are:
More examples:
Apps for messaging: WhatsApp
Then you can chat with anyone around the world: you only need their telephone number.
Apps for receiving E-mails: Outlook
Outlook.com is one of the safest programmes for webmail, tasks and calendar services. The Outlook app allows you to receive and send E-mail with your smartphone and it is very useful for tasks and calendar as well.
Apps for video chat: Skype
Skype is an application that provides video chat and voice calls between mobile devices (smartphones, tablets, smartwatches, etc.) and computers. It also allows instant messaging.
https://www.skype.com/en/
Skype is the most used app to make video conference calls all around the world.
Netiquette: Rules for correct behaviour
Basics of Social Media
Rules for correct behaviour
Netiquette refers to the informal rules to follow to ensure correct behaviour for Internet users. It is useful for newsgroups, mailing lists, forums, blogs, social networks or emails.
What is Social Media?
Social Media is websites and applications that are designed to allow people to communicate and interact online.
With Social Media you can share very quickly and in real-time: information, ideas, photos, videos, etc.
Which are the most used Social Media?
Facebook
Today Facebook has become the most widely-used social network.
It allows people to:
Facebook: how to Sign Up?
In order to use Facebook you have to sign up on www.facebook.com or on Facebook app.
What you need:
Facebook: how to connect with friends?
In order to find family members or friends on Facebook you have to look for them in the section “Search” :
When you find them you will have to click
(or touch) on the “Add friend” icon.
Then you have to wait until they “Accept” your request.
Instagram
Instagram is a Social Media app which allows users to:
You can Log In using your Facebook Account
Instagram: how to follow friends?
With Instagram you can follow friends but also famous people and see what photos they share with the world.
To follow them you have to write their username in the section “Search” which you can find at the bottom of the page :
When you find who you want to follow you will have to click (or touch) on the “Follow” icon.
Twitter
Twitter is a Social Medium which allows users to:
follow people (including VIPs) and interact with them
Twitter: How to Sign Up?
In order to use Twitter you have to sign up on www.twitter.com or on Twitter app.
Twitter: how to follow friends?
Like Instagram, with Twitter you can follow friends and famous people and see what they share on their profiles.
To follow them you have to write their username in the “Search” section which you can find in your homepage:
When you find who you want to follow you will have to click (or touch) on the “Follow” icon
YouTube
YouTube is a Social Media app which allows users to:
YouTube: how to Sign Up?
To watch YouTube videos you don’t need to sign up on the website www.youtube.com , but if you want to like or comment on them you have to sign up.
What you need:
YouTube: how to watch videos?
To watch videos on YouTube you have to write the title or the topic of the video in the “Search” section which you can find in your homepage:
Then you will have a list of videos relevant to your research and by clicking (or touching) directly on the video, it will start right away.
Sharing posts, photos and videos on Social Media
Sharing data online
When it comes to sharing data online you must be careful and there are some simple rules you need to follow to be safe and protect your privacy:
Sharing posts, photos and videos on Social Media
Sharing media online is very easy, but you always have to remember to be careful about what you decide to share with the world:
Sharing posts, photos and videos on Facebook: how to do it?
Sharing photos and videos on Instagram: how to do it?
Sharing texts or photos on Twitter: how to do it?
Click on the “Tweet” button.
Sharing videos on YouTube: how to do it?
Sharing videos on YouTube: how to do it?